For visitors
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Our hospital gives priority to reservations. You can have a medical examination even if you come to the hospital without making a reservation, but reservations will be given priority.
Please arrive to the appointment on time for the smoothest treatment possible.
When you visit the hospital for the first time, we will have to do a thorough examination which will take about 1 hour.
There will be explanations about filling out the questionnaire and examinations, so please come to the hospital 10 minutes before the appointment time.
In order to prevent infection of the new coronavirus within the hospital, we ask the patients who come to our hospital to do the following.
Please check if you meet any of the following requirements before coming to the hospital
If you already have made an appointment but meet on the requirements above please contact the hospital before arriving.
Depending on your symptoms, you may be asked to consult with your nearest medical institution or health center for instructions before visiting the hospital.
At the time of your visit, we will carry out a body temperature test and disinfect your fingers, so please cooperate.
1
When you come to the hospital, you will be asked to for your health insurance card at the reception and fill out the questionnaire.
To clearly understand your symptoms please write with details.
2
We will ask you a few simple questions. Please feel free to tell us anything such as when you started to feel pain, how much does it hurt, or if you are going under any kind of treatment and if you are on any types of medication.
3
To check the condition of the tooth and bone we will take an X-ray of your teeth
4
Based on the test results, we will explain the treatment plan in an easy-to-understand manner.
At that time, please feel free to tell us if you have any requests.
5
We will start treatment according to the patient's request based on what we heard in the interview and counseling.
If necessary, a hygienist will also provide tartar removal and brushing instructions.
6
We recommend that you regularly have your teeth cleaned and examined after treatment. To maintain long and strong teeth.
* Second and subsequent visits
Please come to the hospital on the date and time you made the reservation and present your medical examination ticket.
You will need your health insurance card at the beginning of the month, so please bring it with you.
If you cancelled without contacting us three times you will not be able to make an appointment. Therefore you will have to come to the hospital without an appointment which means you must wait until there is an opening. If you have canceled without contacting us you might be asked if you still are willing to commute to our hospital.
* Thoughts in the cancellation policy
We apologize for the inconvenience, but at our clinic, we strive to ensure the most suitable treatment time for all treatments and to provide a high-level treatment (technical study, hygiene management, equipment preparation, etc.).
If you are late for the appointment time, the schedule for the day will be out of order, which often causes inconvenience to patients who come to the hospital later. Please cooperate in order to protect the precious time of other patients and not to deteriorate the quality of treatment.